Watershed Consulting: Student Relations Manager


A leading tertiary institution is seeking a suitably qualified and experienced candidate to fill the role of the Student Relations Manager for their campus

Duties & Responsibilities

Counselling to Students

  • Provides individual primary counselling to students.
  • Provides students with skills to deal with challenges.
  • Guides students through referral options.
  • Addresses students via reception immediately or makes an appointment for counselling.
  • Receives signed confidentiality and gains consent form from student.
  • Establishes trustworthy relationships with students that opens channels for communication between the campus and students.
  • Develops initiatives that add to the students experience at the institution
  • Facilitates group counselling for students with similar problems.
  • Establishes a referral network for secondary counselling.
  • Presents Life Skills workshops addressing relevant social and emotional problems experienced by students.
  • Creates awareness campaigns surrounding universal social and emotional issues.
  • Facilitates guest speakers to address students on relevant topics.


Community Engagement and Awareness Campaigns

  • Designs campaigns that raise awareness
  • Includes and involvesĀ students’ careĀ team
  • Sources people from theme, sets up venue, determines whole process.
  • Facilitates engagements between institutionĀ students and staff and Non-Government
  • Organisation (NGO).
  • Involves students in sustainable community engagement outreach programmes.
  • Establishes and maintains relationships with stakeholders in the community
  • Presents Life Skills workshops on community related issues, e.g. Reach for a dream
  • Sources sponsors
  • Trains interns on writing press releases


HESIO Committee

  • Serves on Health and Safety (HESIO / HIV / AIDS) committee.
  • Provides information on it to staff, students and any relevant stakeholders.
  • Provides First Aid.


Student Relations Administration

  • Assists with registration.
  • Communicates and liaises with returning students.
  • Compiles and submits weekly status report.
  • Compiles and submits monthly report
  • Compiles and submits national stakeholder report on monthly basis, e.g. Non-Government
  • Organisation (NGO), bursaries.
  • Keeps records of each session as a maximum of 3 sessions may be provided per student issue.
  • Compiles and submits a weekly Student Activity Report to National Student Relations Manager including statistics and whether student has been referred
  • Maintains of a report and filing system of counselling interventions.
  • Identifies Non-Government Organisation (NGO) representatives who qualify for bursaries
  • Determines and evaluates the needs of Non-Government Organisation (NGO) representatives and their bursary requirements.

Desired Experience & Qualification

Minimum of Postgraduate Diploma/ Bachelors Degree/ Bachelor Honours Degree (NQF Level 8) in Counselling Psychology or Social Work

Qualified Social Work or Psychologist advantageous

Registered as a social worker with SACSSP or equivalent/HPSCA

Minimum of 2 years Trauma Counselling and 2 years Community Engagement experience


  • Advanced Communication Skills
  • Advanced Interpersonal skills
  • Organisational and Planning Skills
  • Analytical skills
  • Computer skill


Package & Remuneration

A market related salary is offered based on skills and experience


Please note that only short listed candidates will be contacted, if you have not received a response within 5 working days, please consider your application as unsuccesful