Deliver stock to Customers according to the planned delivery schedule, while ensuring superior levels of customer service, aligned to LGB standards and business ethics within the bounds to the law.
Key Accountabilities and Outputs:
Manage and control the delivery process from end-to-end
Prepare for next day’s deliveries
Adhere to the start-up procedure
Travel to the Customer following the defined route
Adhere to the Trip Sheet
Carry out the delivery of stock
Return to the depot within specified timeframe
All documentation to be signed, consolidated and returned in full
Operate vehicle in safe manner – compliant to all Traffic Legislation and vehicle operational requirements
Demonstrate Superior Customer Service Levels
Demonstrate high levels of Customer Service during deliveries
Live LGBs values of Responsibility, Passion and Integrity by being Respectful and Courteous to Customers and Consumers
Ensure that Customer are kept informed about the what they are receiving and the progress being made in off loading
Safety, Health and Environment
Ensure a safe, healthy and risk-free working environment
Comply with safety and health policies and procedures, and applicable legislation
Ensure that Pre-Trip Inspections are completed prior to every trip
All non-compliant items on Pre-Trip inspections are to be communicated to management
Green Band driving to be practiced at all times
Truck Lock Out Procedure to be practiced during every loading sequence
All Traffic rules and regulations are to be complied with at all times
All Safety, Health and Environment rules to be complied with
Vehicles are to be clean and presentable
Technological Solutions to be fully Utilised
Performance to be supported by ensuring that all technological solutions implemented are adopted and requirements adhered to
Mobile phone based technology is supported by ensuring that minimum operating requirements are complied with
Good interpersonal skills
Supervision of casual staff if and when required.
Ability to work under pressure.
Good verbal and communication skills.
Good self-management principles.
Strong orientation to results achievement.
Ability to adapt to and implement change effectively.
Strives for continuous improvement.
Good decision-making ability