October 19, 2020
PPS Insurance Company Ltd: Graduate Intern- PPS Mutual (Night Shift)
Introduction
The PPS Foundation constantly scouts for young and dynamic talent to be part of an exciting tailor-made internship programme that enhances academic knowledge with unmatched on-the-job experience.
Assist with the daily operations side which will include
- A daily report that must be send out to PPS Mutual on all business submitted & business in pipeline
- File checking related to PPS Mutual Super Fund
- Reporting on the daily call centre SLA
Duties & Responsibilities
- Job tasks are PREDOMINANTLY ROUTINE, but on rare occasions may vary according to current projects or needs of department.
- Functions are predominantly system/ policy driven or prompted i.e. the system guides you through each step of the process.
- Job requires candidate to use BASIC communication with INTERNAL PARTIES.
- Job requires candidate to use mainly VERBAL communication with EXTERNAL stakeholders.
- If any written communication is used for EXTERNAL stakeholders, it would be mainly in the form of standard or pre-drafted communications.
- Daily reports will be required after PPS Mutual working hours
- Daily file checking related to premiums
- Daily call centre SLA
Desired Experience & Qualification
- Matric
- Undergraduate degree Business Management
- No experience required (NB: not more than 6 months working experience)
- Willingness to work night shifts
Interpersonal and Intrapersonal Skills
- Strong interpersonal and communication skills
- Logical and detail orientated
- Able to demonstrate a clear understanding of business and process needs and risks
- Good interpersonal and organizational skills
- Ability to take initiative and to effectively and efficiently manage deadlines
- Team player – driven to do well, but puts the interests of the team ahead of his/ her personal interests and/ or ego