PPS Insurance Company Ltd: Graduate Intern- PPS Mutual (Night Shift)

Introduction

The PPS Foundation constantly scouts for young and dynamic talent to be part of an exciting tailor-made internship programme that enhances academic knowledge with unmatched on-the-job experience.

Assist with the daily operations side which will include

  • A daily report that must be send out to PPS Mutual on all business submitted & business in pipeline
  • File checking related to PPS Mutual Super Fund
  • Reporting on the daily call centre SLA

Duties & Responsibilities

  • Job tasks are PREDOMINANTLY ROUTINE, but on rare occasions may vary according to current projects or needs of department.
  • Functions are predominantly system/ policy driven or prompted i.e. the system guides you through each step of the process.
  • Job requires candidate to use BASIC communication with INTERNAL PARTIES.
  • Job requires candidate to use mainly VERBAL communication with EXTERNAL stakeholders.
  • If any written communication is used for EXTERNAL stakeholders, it would be mainly in the form of standard or pre-drafted communications.
  • Daily reports will be required after PPS Mutual working hours
  • Daily file checking related to premiums
  • Daily call centre SLA

Desired Experience & Qualification

 

  • Matric
  • Undergraduate degree Business Management
  • No experience required (NB: not more than 6 months working experience)
  • Willingness to work night shifts

Interpersonal and Intrapersonal Skills

  • Strong interpersonal and communication skills
  • Logical and detail orientated
  • Able to demonstrate a clear understanding of business and process needs and risks
  • Good interpersonal and organizational skills
  • Ability to take initiative and to effectively and efficiently manage deadlines
  • Team player – driven to do well, but puts the interests of the team ahead of his/ her personal interests and/ or ego