Road Accident Fund

Durban, KwaZulu-Natal
Road Accident Fund
108 reviews
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To provide claims handling to ensure prompt and fair settlement of claims.

Key Performance Areas

Estimate value of loss in terms of DOA

Review documentation or determine further documentation needed
Scrutinize claims documentation (e.g. Payslips etc)
Determine and estimate quantum of claims
To liaise with panel of experts for expert advice

Consider experts reports particularly actuarial calculations
Instruct the relevant experts to quantify the benefits e.g actuary, industrial psychologist on the advice of and approval of the assessor and/or senior assessor
Quantify benefits and make appropriate

If no expert is required, calculate the value of benefits
Loss of support/earnings calculation on advice of the Assessor and/or Senior Assessor
Provide details of income and fringe benefits in major sectors
Determine contingency deductions to be applied
Interpretation on cap limit under the Amendment Act
Assess the funeral account and award benefit in terms of the ARAF Act
Communicating and explaining offers to claimants
Attending to queries with claimants
Knowledge of rules of collateral and accelerated benefits
Factor in contingencies also consider merits allocated
Prepare offer as approved by the assessor or senior assessor
Consider any prior payments/interim payments/WCC/Social grants/EIL under the advisement or approval of the assessor or senior assessor
Obtain approval in terms of delegation and send out offer
If accepted request payment
If not accepted revise the offer
If summons served, refer matter to Litigation
Provide claims assistance during Road shows

Drawing files for road shows
Liaise with claimants to attend the road show

Qualifications & Experience
NQF 7 (Bachelor’s Degree or Advanced Diploma) Related qualification to discipline
Relevant 3 years’ experience in claims environment

Technical and Behavioral Competencies
Personal Mastery
Emotional Wisdom
Ethics and Governance
Customer orientation and Customer focus
Detail orientation and analytical thinker
Decision Making
Time management
Leadership skills
Communication (written and verbal)
Computer literacy

At the cost to company of minimum package applicable to this position is R349 998. 00 per annum and will be negotiable commensurate with experience.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in manner that will suit their needs”.

Closing date: 21 July 2020

Applications can be forwarded to the Recruitment Officer at [email protected] Kindly note no hand delivered applications will be accepted due to COVID19

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