Ensure growth of the business through marketing, communication and education of stakeholders on an on – going basis.
Ensure that all financial policies and procedures are adhered to in the unit i.e. patient and unit administration, CAPEX, equipment, budget planning, stock, waste, etc.
Ensure effective staff care by compliance to HR and payroll policies and procedures in managing staff, staffing and related issues daily in the business.
Ensure and create a safe and conducive dialysis environment for NRC to render optimal dialysis daily.Ensure adherence to clinical policies and procedures and ensure that NRC’s quality initiatives are utilised for all patients under your management.
Ensure efficient customer service by maintaining proactive and effective stakeholder and interdepartmental relationships and communication in order to maintain optimal standards of service delivery.
Ensure on – going education, training and development of yourself and unit staff in order to provide the best dialysis service.
Ensure optimal patient care in line with NRC’s policies & procedures, best care practices and quality initiatives.
Demonstrate the National Renal Care Values and Caring the NRC Way in all my behaviour