Mustek Limited: Administrator-Sales

Company Mustek Limited
Reference # Administrator: Sales (Durban)
Published 21/09/2020
Contract Type Permanent
Salary Market Related
Location Durban, KwaZulu-Natal, South Africa
Introduction
Responsible to meet the administrative requirements and deadlines of specific the relationship accounts thereby enabling the Relationship Account Manager to focus on external requirements such as client visits also liaising with customers as and when necessary ensuring an uninterrupted sales process and maintaining a high level of service.
Job Functions Administration,Sales
Industries ICT – Information & Communications Technology
Specification
Administrative Support
•Meet any Account specific administrative requirements accurately and on time.
•Respond to all queries from clients within 1 hour from receiving the query.
•Assist with preparation of tender documents a day in advance of closing date of tender.

Sales
•Providing uninterrupted and professional customer support by responding appropriately to group e-mails and taking overflow calls as necessary.
•Processing of orders.
•Ensure complete accuracy on all quotations and orders to avoid manual credits.
•Continuously monitor all Quote Requests (RFQs) within the group, ensuring that they are dealt with within the stipulated time frame

•Carry out any administrative duties within the Corporate/Government Sales Group as discussed and assigned from time to time.
•Contact the Account Manager Telephonically with priority requests, if not in the office
•Ensuring that quality management procedures are correctly followed at all times.
•Weekly reporting to Account Manager on sales pipeline
•Manual credits to be processed as soon as pricing discrepancies are identified
•Use of KZN Government item codes when placing orders

General
•Maintaining professional customer focus in all tasks.
•Keeping abreast with the latest technology and products by attending all scheduled in-house sales training

Requirements
Qualifications and Experience:
Matric
Sales and/or Marketing qualification preferred
5 year administrative experience within ICT industry sales and marketing
Admin Diploma
A+

Knowledge
Computer knowledge, specifically MS office applications (Word/ Excel/Outlook)
Basic IT concepts
Basic knowledge of budgeting, sales/marketing principles, etc.
ICT industry knowledge

Job Closing Date 24/09/2020

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