Milpark Education (Pty) Ltd: Graduation and Certification Coordinator

Company Milpark Education (Pty) Ltd
Reference # GCC_301020
Published 30/10/2020
Contract Type Permanent
Salary Market Related
Location Cape Town, Western Cape, South Africa
Introduction
The Company
Milpark Education is a registered Private Higher Education Institution offering business management education that focuses on the areas of management and leadership, financial planning and insurance, and banking across South Africa and in other parts of Africa.

Milpark offers full-time, part-time and distance learning Higher Education (HE) and Further Education and Training (FET) qualifications, as well as career-focused short courses. The higher education qualifications offered start at NQF level 5, extend into levels 6 and 7, and culminate in the Master of Business Administration (MBA) at NQF level 8. Our financial planning qualifications cover the spectrum from NQF level 4 through to NQF level 8.

Milpark Education has been rated as the Number One Private Provider of the MBA degree and was placed fifth in the overall rankings of accredited business schools in the 2012 PMR.africa national survey on accredited business schools offering MBA/MBL degrees in South Africa.
Milpark’s Values
The Milpark culture is based on 5 core values:
•We focus on providing quality education to our students
• We focus on our excellent customer service
•We work together with integrity and respect
•We take personal accountability and responsibility
•We create value for our stakeholders through innovation and operational excellence

Preference will be given to applicants from designated groups, and appointments will be made in line with our EE requirements

Job Functions Academic,Administration,Advisory,Communications,Compliance & Regulatory Affairs,Investigation & Compliance,Monitoring & Evaluation
Industries Academic
Specification
The Position
The position of Graduation and Certification Coordinator is responsible for ensuring the timeous and accurate ordering and distribution of certificates and academic records for all qualifications, short courses, and all other adhoc certificates in accordance with the Milpark Certification Policy. The Graduation and Certification Coordinator is required to plan and organise all aspects of graduations whether public or client related.
The Graduation and Certification Coordinator is to ensure that all qualification verifications from external verification bodies are timeously and accurately verified.

Responsibilities
•Adhere to Certification Procedures for accurate printing, recording and storage of all HE and FET certificates.
•Accurate processing and administration of all Short Course Certificates
•Ensure accurate information is reflected on the graduates academic records and graduate sign off files
•Ensure efficient and quality planning, organisation and management of the Milpark and corporate client graduation ceremonies
•Ensure accurate preparation of all graduation documentation.
•Follow process for issuing of graduate letters of completion.
•Ensure timeous preparation of graduation travel arrangements for all parties attending graduation
•Ensure administration processes are accurate, administered correctly and within laid down procedures and turnaround times
•Accurate and timeous compilation of reports requests.
•Excellent student and/or client support (telephonic, email, web) for all certification, graduation, and other Student Processing departmental activities.
•Verification of Milpark qualifications
•Manage all Graduation and Certification external providers/third parties to ensure quality delivery of services to Milpark.
•Optimise efficiency within the department (manage and limit costs, telephone usage, internet, etc)
•Self-Development

Requirements
•Alignment to the behaviours as defined by Milpark’s Values (see above)
•Computer literacy especially in Microsoft Office programmes
•Excellent telephone etiquette and customer skills
•An understanding of our product and programme requirements
•An understanding of all related policies, procedures and processes
•Knowledge of the filing systems and computer packages used
•Analytical ability.
•Solution orientated.
•High level of accuracy.
•Ability to listen and talk in a good manner
•Ability to plan and produce working planning documents.
•Ability to multi-task
•Ability to work in a highly pressurized environment

Preference will be given to applicants from designated groups, and appointments will be made in line with our EE requirements.

Requirements
Education & Experience Requirements

•Minimum Matric (NQF 6 Tertiary qualification preferred)
•Intermediate proficiency in Microsoft Office programmes
•Minimum of 5 years administration experience
•Events planning experience advantageous
•Experience in a deadline driven environment

Behavioural Competencies
•Excellent telephone etiquette and customer skills
•An understanding of our product and programme requirements
•An understanding of all related policies, procedures and processes
•Knowledge of the filing systems and computer packages used
•Analytical ability.
•Solution orientated.
•High level of accuracy.
•Ability to listen and talk in a good manner
•Ability to plan and produce working planning documents.
•Ability to multi-task
•Ability to work in a highly pressurised environment
•Availability to travel for weeks at a time especially during graduation

Job Closing Date 06/11/2020

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