Liberty Group Limited: Regional Personal Assistant

Regional Personal Assistant

Date: 18-Sep-2020

Location: Cape Town WC ZA, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Purpose
To deliver secretarial, general office and administrative support services to manager(s) and or team(s) through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Minimum Experience
1 – 2 years experience in a similar environment
Minimum Qualifications
Further Education and Training Certificate (FETC) [NQF Level 04] in Office Administration
Additional Minimum Qualifications
Outputs
Process
  • Organise and arrange the logistical arrangements of meetings in an effective and efficient manner according to predefined standards.
  • Process bookings, reservations and related tasks timely and accurately in order to ensure effective travel arrangements.
  • Treat information as private and confidential and do not disclose to any parties unless required to do so by an authorised party.
  • Type, edit and generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
  • Assist in the management of diaries and calendars effectively and efficiently in alignment with performance objectives.
  • Perform secretarial duties effectively and efficiently in alignment with performance objectives.
  • Maintains filing and records management system and other office flow procedures to ensure easy retrieval.
  • Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
  • Proactively identify problems, apply known solutions and escalate more difficult problems.
  • Plan for task execution and adjust priorities against an established plan.
Customer
  • Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.
Finance
  • Adhere to specified standards, policies and procedures to prevent potential losses/wastage.
Learning and Growth
  • Contribute positively to own area-specific knowledge improvement.
Governance
  • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.
Competencies
Liberty Values
Technical Competencies
  • Events and Meeting Coordination (Basic)
  • Internal office administration (Basic)
Behavioural Competencies
  • Organisation and Attention to Detail (Basic)
  • Interpersonal Effectiveness (Basic)
  • Problem Solving and Analysis (Basic)
  • Teamwork and Cooperation (Basic)
  • Communicating with Impact (Basic)
  • Customer Orientation (Basic)

We put our knowledge and insight acquired over the past 60 years, to serving a pan-African market of the future.  Liberty has received its eighth certification as a Top Employer from the Top Employers Institute. See details here link

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