Isilumko Staffing: Support Technician Internship

Introduction

A renowned online and print media company is seeking a candidate who is currently studying towards an IT qualification. Must be able to travel between Cape Town centre, Montagu Gardens and Parow regularly.

Duties & Responsibilities

 

Must be able to travel between Cape Town centre, Montagu Gardens and Parow regularly!

Main Purpose of the Role

Configures, installs, monitors, and maintains IT users’ desktop software and hardware; supports mobile workforce

Key Responsibilities

  • Provides consultation to IT users for all aspects of end-user computing and desktop-based software
  • Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues
  • Responsible for documenting solutions to problems and developing end-user guidelines
  • Provides on-site training to users
  • End user device deployments.

 

Skills and competencies:

  •  Fluent in English
  • Good verbal and written communication
  • Analytical skills
  • Good problem-solving ability
  • High attention to detail
  • Customer Service skills
  • Excellent listening skills
  • Good follow up skills

Desired Experience & Qualification

Requirements

  • Currently studying towards an IT qualification with a registered institution
  • Available immediately
  • Knowledge of relevant software packages and applications

Package & Remuneration

R8000

Interested?

Should you not be contacted within 14 days prior to your submission, please cosnider your application unsuccessful.