Fundi Capital: Customer Service Consultant

Company Fundi Capital
Reference # CSC011
Published 30/10/2020
Contract Type Permanent
Location Rondebosch, Western Cape, South Africa
Introduction
Customer Service Consultant is required to achieve sales targets, process customer application forms, conclude transactions for walk in clients and resolve queries. The incumbent will be responsible for customer satisfaction, maintain relationships with customers to achieve sales targets and activation of fund administration cards.
Job Functions Client Services,Finance,Sales
Industries Financial Services
Specification
Sell solutions of all products and services of Fundi
Accurate capturing of customer applications on the system with relevant documentation
Follow up on application status
Contribute to the achievement of the regional sales target
Ensure daily, weekly and monthly targets are met both on the rand value and units
Activation of fundi cards
Ensuring client satisfaction at all times
Provide constant feedback to customers on their application
Maintain relationships with customers and key stakeholders in order to achieve sales targets
Administer and monitor sales effectiveness and establish new business
Requirements
* Grade 12
* Diploma in Business Management or equivalent
* At least 3 years experience in sales environment
* At least 1-2 years experience in customer service
Job Closing Date 06/11/2020

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