Chester Group: Dispatch Manager


Applications are invited from suitably qualified persons for the position of Dispatch Manager for our ship chandling division, Chandling International (PTY) Ltd based in Sydney Road, Congella, Durban . This position reports into the Warehouse Manager.

The successful incumbent will manage the timely dIspatch of completed orders from the warehouse to the customer and will control the workflow of employees at warehouses to ensure all goods are accounted for and ensure each shipment arrives timeously.

Duties & Responsibilities

  • Oversee the Delivery and Receiving of Goods
  • Prepare the shipping for the current day and following day upon receipt of the shipping list.
  • Advise despatchers accordingly on the requirements of the order to prepare for the day.
  • Effectively communicates with other departments and personnel, both internal and external,
  • oversee the movement of product.
  • Oversee the loading of vehicles including direct loading / offloading of containers and
  • loading / offloading of suppliers in dispatch.
  • Monitor Drivers and General Assistants movement/trips with trip debriefs when required (DBN/RBAY/PE).
  • Manage quality of the orders delivered /received by performing spot checks with the DIspatchers and Order checker.
  • Investigate queries, complaints to achieve resolution to advise all parties on the way forward.
  • Manage the administration of the department including but not limited to processing of daily time sheets for staff and managing petty cash float and fleet control
  • Effectively manage the Dispatch team to ensure that their responsibilities and tasks are adhered to

Desired Experience & Qualification

  • Matric or Equivalent
  • Tertiary qualification in Warehouse Management advantageous
  • Demonstrated experience in working as a dispatch manager and/or similar
  • Valid Code 08 Drivers Licence
  • Ability to work in a pressurised and deadline driven operating environment.
  • Competent in the use of Microsoft Office Suite and Logistical software
  • Planning, Organizational Skills, Decision making
  • Excellent leadership skills.
  • Required to have the ability to speak, read and write and English.
  • Excellent Time Management and attendance.
  • Good communication skills & Interpersonal skills

Package & Remuneration