BKB: IT Support Technician

Company BKB
Reference # GRA124
Published 29/10/2020
Contract Type Permanent
Salary Market Related
Location Paarl, Western Cape, South Africa
Introduction
The incumbent will responsible for various IT duties, e.g. helpdesk administration, asset administration, installation, operation, and maintenance of computer systems and other technologies, such as communication systems. Configuring hardware and software, repairing equipment, and providing daily support for computer network users and any other general duties as required by the IT Manager.
To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques and be able to work in unsupervised results orientated environment.
Job Functions Administration,Communications,Information Technology,Software Development,Support
Industries Agriculture
Specification
Required minimum education/Training:
•Grade 12 and Diploma in the Relevant IT field Like Microsoft Certification
•Basic software development training (Visual Studio, .Net, C#) would be advantageous.

Required minimum work experience:
•1-year relevant experience
•Proven work experience as a Desktop Support Engineer
•Proven administrative skills

Skills
•Easy to work with, organized, self-motivated and time-conscious.
•Able to work unsupervised environment.
•Strong active listening skills.
•Critical and analytical.
•Able to communicate effectively with other team members.
•Result oriented and committed to his work.
•Have a thorough understanding of computer systems.
•Understand what is involved in the administration and maintenance of network connectivity.
•Innovative and creative.

Key responsibilities of this role:
•Support and maintenance
Support users with standard Office applications
Support users with inhouse developed applications
Support users with basic SysPro utilisation

•Troubleshooting and repairs to local and networked computer software, hardware and peripherals
Resolved user errors
Resolved network errors
Resolved application errors

•Building IT Infrastructure Maintenance
Well maintained infrastructure
Identification of defective equipment

•Software Development
Software analysis
Requirements documentation
System development
System testing
System implementation.

Unless a Recruitment Agency has been requested to assist with a specific assignment and a written agreement is signed between BKB Ltd and the Agency i.r.o this assignment, all CV’s uploaded onto our SkillsMap portal by an Agency will be deemed the property of BKB Ltd (inclusive of all our subsidiaries) and no agency fees will be payable should the candidate be placed.

Job Closing Date 01/11/2020

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