Aurum Group: Data Systems Support Specialist

Company Aurum Group
Reference # (TS/2020/09/16/09)(KM)Bojanala
Published 15/10/2020
Contract Type Contract
Salary Market Related
Location Brits, North West, South Africa
Introduction
The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems. We are focused on research, support and implementing integrated approaches to managing TB and HIV.

Job Functions Communications,Information Technology
Industries Healthcare,IT – Information Technology,Medical,Ngo / Non-Profit
Specification
Purpose of the role is to:
Provide field software and hardware support to data management teams on electronic systems used for data collation at
facility and sub district level.

YOUR JOB WILL BE TO:
•Conduct hardware assessments of all facility IT equipment used specifically for capturing data.
•Install anti-virus ensure all PC’s are regularly updated
•Review all operating systems and test functionality
•Perform installations of health information system electronic tools (Example: TIER.net)
•Support all health information systems
•Trouble shooting and problem solving.
•Install router, test wireless connectivity and configure networking
•Internet connectivity assessment
•Provide basic first line support for facilities
•Log all support calls with the IT Service Desk at Aurum and DOH
•Software assessments at all Sub-Districts offices or facilities where there are electronic health information systems implemented.
•Develop a training module and provide training to all the District ICT Coordinators
•Develop a training program for District and Sub-Districts and mentor the ICT Coordinators in implementing rolling out training to the district.
•Implement a support and maintenance procedure to assist with call logging procedures and provide first line support
•Support the data management team in all data management functions.
•Adhere to all data management SOP’s, guidelines and confidentiality agreements

Requirements
YOU SHOULD HAVE:
•Diploma in Information technology
•Gr12 or NQF L4 qualification
•Proficient in Microsoft office
•2 years desktop support
•Knowledge of TIER.net will be an added advantage.

NB: Foreigners must have valid work-permit

Please provide current relevant references for background checks and the incumbent will report to the Technical Data Manager.

Job Closing Date 20/10/2020
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