Risk Benefit Solutions: Construction and Engineering Underwriter

Company Risk Benefit Solutions
Reference # 2019 – 294
Published 19/10/2020
Contract Type Permanent
Salary Market Related
Location Bedfordview, Gauteng, South Africa
Introduction
RBS is one of the largest fully fledged financial services advisory firms in southern Africa. Our services cover a broad spectrum of needs including Insurance Broking, Risk Management, Corporate Risk Advisors, Employee Benefit Administrators and Consultants, and Health and Wealth management.
Job Functions Administration
Industries Insurance
Specification
ROLE PURPOSE

To provide excellent service to internal and external clients by adhering to underwriting procedures and turnaround times in order to retain existing clients and attracting new business.

OUTPUTS

FINANCIAL
•Take appropriate action to minimise cancellations
•Ensure retention targets are met
•Ensure and contribute to minimisation of general expenses

CLIENT
•Ensure that all stakeholder (e.g. user, service provider) communication is accurate, timeous, professional and relevant
•Build and maintain mutually beneficial relationships with internal and external stakeholders
•Ensure and contribute to achieving own and company required client satisfaction targets

BUSINESS PROCESSES
•Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to):
oGeneral Enquiries such as but not limited to cover, products, processes etc
oNew Business, Renewals, Endorsements and Re-broke
Create a risk profile
Analyse clients’ portfolios
Conduct a cover assessment
Request, obtain and assess quotes from insurers
Request, obtain and/or provide clients with all required information and/or documents
Arrange valuations and reinsurance
Raise premiums
File all relevant documentation electronically and in hard copy
oCancellations
Follow retention processes
Cancel the policy on the system
Confirm cancellation request with the client
File all relevant documentation electronically and in hard copy
oRefunds
Raise invoices
Request refunds from line manager electronically
File all relevant documentation electronically and in hard copy
•Ensure claims are managed according to set processes
•Keep diary up to date at all times
•Ensure that surveys and valuations are received within agreed time lines
•Ensure effective complaint resolution within the required time lines
•Ensure service level agreements are met
•Ensure productivity targets are met
•Contribute towards and ensure continuous improvement in own and team performance
•Adhere to company mandates
•Participate and contribute in ad hoc projects

LEARNING AND GROWTH
•Live the RBS Way
•Ensure continuous self-development
•Share information and knowledge with the team

Requirements
•Matric or equivalent
•RE5
•FAIS Compliant (credits and/or full qualification)
•Computer literate
•Excellent Communication skills
•Intermediate Excel, Word and PowerPoint skills
•Experience with Construction and Engineering Underwriting
•A minimum of 3-5 years Corporate/large commercial underwriting experience
Job Closing Date 13/11/2020

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