PRIMARY PURPOSE OF THE JOB:
•Achieves financial objectives
•Maintains professional and technical knowledge
•Maintains rapport with stakeholders, including but not limited regulatory bodies
•Maintains professional knowledge
•Contributes to the team effort
•Maintains quality service
KEY PERFORMANCE AREAS:
•Mails form letters to customers to encourage payment of delinquent accounts.
•Confers with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer.
•Notifies credit department if customer fails to respond.
•Contacts delinquent account customers in person.
•Records information about financial status of customer and status of collection efforts.
•Orders repossession or service disconnection, or turns over account to attorney.
•Sorts and files correspondence.
•Grants extensions of payment arrangement.
•Liaison with query assistant
Should you not receive any feedback in 6 weeks, please consider your application unsuccessful.
Educor will give preference to South African citizens and those that advance its employment equity goals, suitably qualified in line with the inherent requirements of the job advertised.